Help Us Improve SmartCSE
Your feedback shapes the future of our platform. Share your thoughts, suggestions, or report any issues.
What type of feedback do you have?
Select a category to help us better understand your feedback
General Feedback
Share your overall thoughts about SmartCSE
Feature Request
Suggest new features or improvements
Report a Bug
Let us know about any issues you encountered
Support Request
Get help with a specific problem
Updates Based on Your Feedback
See how your feedback has helped shape SmartCSE
Dark Mode Support
Based on user feedback, we added dark mode support
Mobile App
Native mobile apps are in development
Calendar Export
Export your schedule to Google Calendar
Offline Mode
Access resources without internet
What Users Say
Hear from users who have shared their feedback
Rafiq Ahmed
Student, CSE 4th Year
“I suggested the dark mode feature and they actually implemented it within a month! Great team.”
Dr. Fatema Akter
Professor
“The team is very responsive to feedback. They fixed the grade upload issue within hours.”
Tanvir Hasan
Student, CSE 3rd Year
“Love how they listen to students. The mobile-friendly update made a huge difference.”
Join Our Beta Program
Get early access to new features and help shape the future of SmartCSE by joining our beta testing community.
Feedback FAQ
How long until I get a response?
We typically respond to feedback within 24-48 hours. For urgent issues, please mark them as such in your submission.
Will my feedback be implemented?
We review all feedback and prioritize based on user demand and feasibility. While we cant implement everything, we consider all suggestions seriously.
Can I track the status of my feedback?
Yes! If you provide your email, well send you updates on the status of your feedback and notify you when its addressed.